Ticket Purchases FAQ

How do I retrieve my ticket?

Sign into your BDPA account here. If you don't already have an account from a previous experience with BDPA, one will be created for you when registering for any program or buying any ticket. If you are not sure if you have an account - Click Here.  If you do a password reset, an email will be sent (CHECK SPAM)

I'm trying to pay for a ticket or registration, but my card won't go through. What do I do?

Payment Declined? Here’s What to Check:
If your payment is declined, it may be due to one of the following reasons:

• Insufficient Funds: Ensure your account has enough balance for the transaction.
• Daily Spending Limit: Some debit cards have a daily transaction cap. You may need to contact your bank to raise it temporarily.
• Card Restrictions: Your bank may block large or unusual transactions for security reasons. Try calling them to approve the payment.
• Incorrect Information: Double-check your card number, expiration date, CVV, and billing address.
• Expired Card: Ensure your card is still valid and hasn’t expired.

Recommended Fixes:

• Contact your bank to check for any restrictions.
• Try a different card or payment method.
• Attempt smaller amounts over a few days.
• Wait a few minutes and try again.

If you continue experiencing issues, please contact us

What does it mean if I check out as a Guest?

If you choose to check out as a guest, the only way to retrieve your ticket will be from the email address used to purchase the ticket.

What is the QR Code for?

The QR code is used to scan you into the event.  It can only be used once and there is one code per ticket.

I have a promo code. Where does that go during checkout?

If you have a promo code, it is entered into the promotion code section before the pay information.

I have a promo code provided for summer drum corps shows, where can I use it?

The BD2025 code only applies to certain events that are managed by DCI.  Tickets for events including DCI West at Stanford,  MidCal Champions Showcase, and Family Day do NOT use this code.

Additionally, this code does NOT provide a discount to the ticket purchaser. Instead, it helps BD Performing Arts by generating a small commission from eligible ticket sales.

The code for 2025 is only valid for select show cities. Here’s a full list of participating events:

• Muncie, IN
• Sevierville, TN
• Tupelo, MS
• Little Rock, AR
• Albuquerque, NM
• Broken Arrow, OK
• Canyon, TX
• Waco, TX
• Denton, TX
• Houston, TX
• San Antonio, TX
• Dallas, TX
• McKinney, TX
• St. Louis, MO
• Bellbrook, OH
• Hattiesburg, MS
• Nashville, TN
• Birmingham, AL
• Atlanta, GA
• Centerville, OH
• Newark, DE
• Myrtle Beach, SC
• Huntington, WV
• Glassboro, NJ
• Marion, OH
• Allentown, PA (Friday)
• Allendale, MI
• Williamsport, PA
• Allentown, PA (Saturday)
• Pittsburgh, PA
• Edinboro, PA
• Open Class Prelims
• Open Class Finals
• Indy Prelims
• Indy Semis
• All Age
• Indy Finals

I have a promo code that is NOT working?

I have multiple tickets I need to share with other people - How do I do that?

1) Login to your account = https://bluedevils.org/account/sign-in/

2) Go to the left-hand menu - click "Events & Tickets"

3) Click on the ticket

4) Then use the drop down to share with another person, and follow the prompts after that

Where do I find the terms and conditions?

The link to terms and conditions will be in your cart right before you click the blue pay button.

Who do I contact if I have questions not discussed here?

Please go to the Contact Page and select the Ticket Sale Department to message